Privacy Policy
1. Introduction
Welcome to Fanshap ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website fanshap.com (the "Site") and our services.
If you have any questions or concerns about this privacy policy, please contact us at [email protected].
2. Information We Collect
2.1 Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you:
- Register for an account — name, email address, username, password
- Become a seller — Solana wallet address, verification documents, social media profiles
- Make a purchase — shipping address, payment information
- Contact us — any information you provide in your message
2.2 Information Automatically Collected
When you visit our Site, we automatically collect certain information about your device, including:
- IP address, browser type, operating system
- Pages visited, time and date of visit, time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process your orders and payments
- Facilitate transactions between buyers and sellers
- Verify seller identities and authenticate items
- Communicate with you about your account or transactions
- Improve and optimize our platform
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With sellers/buyers — To complete transactions, we share necessary shipping and contact information
- Service Providers — Third parties who help us operate our platform (payment processors, shipping carriers)
- Legal Requirements — If required by law or to protect our rights
- Business Transfers — In connection with a merger, sale, or acquisition
Discretion and Privacy
All transactions on Fanshap are private. We do not publicly disclose purchase details. Items are shipped in discreet packaging without branding.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure storage of payment information
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — Request a copy of your personal data
- Correction — Request correction of inaccurate data
- Deletion — Request deletion of your personal data
- Portability — Request transfer of your data
- Opt-out — Opt-out of marketing communications
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and login status
- Analyze site traffic and usage
- Personalize your experience
You can manage your cookie preferences through your browser settings.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Fanshap
Email: [email protected]
License: KBN-40-000002 (Kiribati)