Buyer Contract

Last updated: November 5, 2025

1) Scope & nature of goods

  • Items are typically used and may be unwashed; they are sold “as-is” for personal/collectible purposes.
  • Health responsibility: you accept all hygiene-related risks for used/unwashed goods. Fanshap does not provide medical advice or safety guarantees.
  • Prohibited items must comply with sanitation/health and platform rules; if in doubt, do not purchase.

2) Customs, import checks & sanctions

  • You are solely responsible for checking, before purchase, whether your country/region allows the import of the specific used item, including labelling/packaging requirements and any hygiene restrictions.
  • Verify that import from the Seller’s country is permitted and that no regional restrictions, embargoes or sanctions apply to the item, the Seller, or the jurisdictions involved.
  • Unless a listing explicitly states DDP (Delivered Duty Paid), all duties, import VAT, brokerage and clearance costs are borne by you.
  • If customs delays, seizes or returns the shipment, Fanshap and the Seller are not liable. Resolution follows the dispute policy below and carrier/customs outcomes.

3) Wallet & on-chain payments (Solana)

  • Payments occur exclusively on the Solana blockchain using USDT, USDC or FSHAP (SPL tokens, 6 decimals), as configured by the Seller.
  • Provide a correct Solana-compatible wallet (e.g., Phantom, Solflare). On-chain transfers are irreversible and have no chargeback.
  • Keep enough SOL for network fees. Sending from/to unsupported networks or custodial endpoints is at your risk.

4) Guides & third-party resources (disclaimer)

Fanshap provides indicative guides (wallet setup, acquiring tokens, swaps). They may not always be updated. You must remain informed, verify current best options for your jurisdiction, and rely on reputable sources. Fanshap is not responsible for the accuracy, availability or policies of exchanges, wallets, or external sites mentioned.

5) Security & personal responsibility

  • You are responsible for wallet/key security and device hygiene (no sharing of seed phrases/private keys).
  • Fanshap does not control external performance platforms linked by Sellers and is not responsible for their content or policies.

6) Shipping, tracking & Incoterms

  • The Seller dispatches and provides tracking. You must provide accurate delivery details, including a carrier-required phone number.
  • Unless otherwise specified, shipments follow standard Incoterms (e.g., EXW/FCA/CPT/DDU). DDP applies only if explicitly stated.
  • Risk of loss transfers per the applicable Incoterm and carrier terms. Monitor tracking and cooperate with customs clearance when requested.

7) Returns, refunds & hygiene exceptions

  • Given the nature of used/collectible goods, hygiene exceptions to the right of withdrawal may apply. If sealed packaging exists, opening it may void statutory withdrawal rights under applicable law (e.g., EU hygiene exception).
  • When refunds apply, they are processed on-chain to your wallet, net of network fees. Crypto volatility is your responsibility.

8) Disputes & escrow window

  • Report delivery issues or non-conformity within the on-site dispute window (e.g., 72 hours from carrier delivery scan) with evidence (photos, tracking, documents).
  • Fanshap may hold payouts until basic checks are completed. After the window expires without dispute, payout may be released automatically.

9) Age, KYC-light & compliance

  • You must be 18+ and pass any required age/identity checks. Access may be restricted or revoked if checks fail or misuse is detected.
  • You must comply with applicable health, consumer, customs and sanctions laws. Fanshap may block orders that appear to breach rules or sanctions regimes.

10) Privacy & data handling

  • Public vs private data: public creator pages show limited info; delivery and contact data remain private and used for fulfilment and security checks.
  • Indicative retention: order logs up to 24 months; KYC-light results up to 12 months (see Privacy Policy).

See the Privacy Policy for full details.

11) Liability & disclaimers

  • To the maximum extent permitted by law, Fanshap is not liable for customs decisions, seizures, third-party platforms, wallet/key loss, exchange availability, or the accuracy of guidance; you must independently verify and comply.
  • Fanshap does not provide investment advice; crypto price movements and fees are your responsibility.

12) Governing law & language

This Agreement is governed by the law indicated in the site legal notice. Venue and competent courts are as specified there, without prejudice to mandatory consumer protections applicable to you. In case of translation discrepancies, the primary language version published by Fanshap prevails.

14) Contact

Informational guides on wallets or token purchases are indicative only and may become outdated. Always verify with up-to-date sources and comply with your local laws.

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